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Clare Kelley, MS, HLS, CCLS

Education

2020

Master of Science, Human Development and Family Science

Texas State University | San Marcos, TX

2016

Dual Bachelor of Arts, English Literature and Psychology

Clemson University | Clemson, SC

Writing, editing, and content development

2025 - present

Patient Education and Health Literacy Specialist | Plain Health with Clare | Nashville, TN

Turns complex medical and health jargon into clear, human-centered language, supported by accessible design.
Clients include the Institute for Healthcare Advancement, Narrative Mindworks, Child Life on Call, and Hatch.

2025

Patient Education and Health Literacy Editor | Vanderbilt University Medical Center | Nashville, TN

Collaborated with teammates, clinicians, and subject matter experts to translate complex medical information into accessible, actionable, plain language materials for diverse patient populations. Developed print, video, and digital resources. Focus areas included hematology/oncology, weight loss surgery, psychiatry/behavioral health, developmental medicine, cosmetic plastic surgery, and LGBTQ health. Also collaborated on OB/GYN and pediatric content. Updated existing health education resources to align with current health literacy standards. Managed multiple projects at once, maintaining timely progress and communication with clients throughout. Role was eliminated due to a reduction in force.

2024 to 2025

HealthTech Learning Consultant | The Digital Medicine Society | Nashville, TN

Used accessible language and design strategies to create interactive courses for healthcare and
health tech learners. Lessons focused on the ethics and regulations around AI use in healthcare.

2019 to 2024

Child Life Professional | Various locations

Wrote, edited, and scaffolded resources for patients and caregivers to encourage health literacy and foster positive patient- and family-centered healthcare experiences. Developed individualized preparation books for procedures and admissions, using developmentally appropriate language, photos, and diagrams to help children and families understand what to expect during healthcare encounters. Created diagnosis education resources for children who have diabetes, burn injury, cancer, or blood disorders as well as children whose caregivers are critically ill or injured. Wrote and illustrated an adaptable children’s book, Someone I Love Has Lupus, to provide education, normalization, and coping support for children of ill caregivers.

2019

Education Assistant | Child Life on Call Podcast | Austin, TX

Wrote blog posts to recount biographical stories told by caregivers of children with medical conditions. Researched and compiled relevant educational resources for caregivers of children with medical conditions.

Clinical experience

2019 to 2024

Child Life Professional | Various locations

2023 to 2024

Child Life Specialist | Vanderbilt University Medical Center | Nashville, TN

2020 to 2023

Child Life Specialist | Massachusetts General for Children | Boston, MA

2020

Child Life Intern | Willett Children’s Hospital of Savannah | Savannah, GA

2019

Diagnosis Education Intern | Wonders and Worries | Austin, TX

Collaborated with multidisciplinary teams including physicians, nurses, case managers, diabetes educators, physical and occupational therapists, social workers, psychologists, and hospital school teachers. Supported children and families in settings across the medical center including perioperative, emergency room, trauma bay, critical care, and acute care units. Offered coping support during medical procedures, health education through medical play and discussion, and therapeutic interventions aimed at addressing the stress of hospitalization and new diagnoses. Designed and facilitated community support groups for children experiencing bereavement, caregiver illness, and caregiver divorce. Advocated for health equity as co-chair
of the VUMC Patient- and Family-Centered Care department’s Diversity, Equity, and Inclusion Committee.

Technical skills

Fluent in Adobe InDesign, Articulate 360, Vyond, Canva Pro, Krames custom content builder, Microsoft Office, and both PC and Mac platforms. Typing Speed: 68 wpm.

Communication skills

Plain language writing, instructional design, digital accessibility, culturally responsive communication, patient-centered education, and trauma-informed care. 

Certifications

Health Literacy Specialist through the Institute for Healthcare Advancement (IHA)
Certified Child Life Specialist through the Association of Child Life Professionals

Memberships and Leadership Positions 

Attendee Engagement Planning Committee for IHA's 2026 Health Literacy Conference

Founding Member of The US Health Literacy Association (USHLA)

Communications and Marketing Task Force Chair for USHLA

Publications

Kelley, C. (2025, November) Health Literacy Made Easy: A Child Life Specialist’s Guide to Even Clearer Communication. The ACLP Bulletin, 43(3), 2-8.

Awards

IHA's 2026 Emerging Voice in Health Literacy Award

Let's chat

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